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Cocotinos Manado
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Boutique Dive Resort, Rich and Astounding Wall and Macro Scuba Diving

Terms & Conditions

The following are the definitions used in sales and reservation

Term

Explanation

3rd person sharing / Triple Sharing

A 3rd person sharing option is when 3 guests share one cabin or room with his or her own bed

Twin Sharing

2 Single Beds in one room (Bed size is 100cm x 200cm)

King Sharing

1 King Bed in one room (Bed size is 200cmx200m)

FIT

Free-Individual-Traveller, not on full charters or half charters or in group bookings for Cocotinos that are 2 rooms or less.

Enquiry/Inquiry

An enquiry/inquiry is made when a party submits a question on availability for a specific period/schedule for Cocotinos accommodation

Reservation/Booking

A reservation/booking is made when an enquiry for availability is positive. An invoice will be raised for the reservation/booking and send to enquirer for payment. However, it is not a confirmation of acceptance of the reservation/booking by Cocotinos Manado until full payment is received.

Confirmation of Service Exchange

A confirmation of service exchange will be issued to the enquirer once full payment is received for the reservation/booking.

Enquiries/Inquiries can be accepted by verbal or written method of communications. However, Reservations/Bookings are given in writing only and the enquirer will receive an invoice requesting for payment to confirm the reservation/booking. Once full payment is received, a Confirmation of Service Exchange Voucher will be issued.

Free-Individual-Travellers (FITs) – 4 Rooms or Less

Unless otherwise stated in specific promotional sales literature, to confirm a reservation/booking, a minimum deposit of 30% of the total sum payable must be received by Cocotinos Manado (c/o Odyssea Asia Pte Ltd) within 14 days of the date of the invoice.

The remaining balance must be paid 30 days prior to guest(s) check-in. If a reservation/booking is made within 30 days prior to the date of check-in, full payment is required to confirm the reservation/booking.

Group – 5 Rooms or More

Unless otherwise stated in specific promotional sales literature, to confirm a reservation/booking that is made for 5 rooms or more, a minimum of Non-Refundable deposit of 1000USD must be received by Cocotinos Manado (c/o Odyssea Asia Pte Ltd) within 14 days of the date of the invoice.

The remaining balance must be paid 45 days prior to guest(s) check-in. If a reservation/booking is made within 45 days prior to the date of check-in, full payment is required within 7 days of the date of invoice to confirm the reservation/booking.