Amendments or cancellations of bookings with Cocotinos Manado must be made in writing to avoid misinterpretation and misunderstanding. Any amendment of arrival and departure date is subjected to availability and acceptance by Cocotinos Manado.
Unless otherwise stated in the sales literature, the following cancellation charges will be applied to each invoice.
| Cocotinos' Special Dive and Non Dive Packages for FIT or Group | |
| Notice made before departure in | Cancellation Charges |
| More than 45 days | No Charge |
| Between 30 to 45 days | 30% of Total Invoiced Amount |
| Between 15 to 29 Days | 50% of Total Invoiced Amount |
| Between 3 to 14 Days | 75% of Total Invoiced Amount |
| Less than 48 hours or No Show | 100% of Total Invoiced Amount |
| FIT or Group Not On Special Dive and Non-Dive Packages | |
| Notice made before departure in | Cancellation Charges |
| More than 45 days | No Charge |
| Between 30 to 45 days | 30% of Total Invoiced Amount |
| Between 2 to 29 Days | 50% of Total Invoiced Amount |
| No Show | 100% of Total Invoiced Amount |
Before check-in, all changes to reservations/bookings are subject to availability and if any modification is requested, the new reservation/booking must the same or of greater value to the one already paid for.
Any bank charges or third-party administration fees that may arise from any cancellation or amendment shall be borne the guest.